Using all the resources at your disposal to differentiate yourself from competitors in the food service sector is crucial. Shift planning, guest profiling, reporting, analytics, and online reservations are a few of the wonderful features of OpenTable’s reservation management system. Although it is the most popular tool for making online reservations, OpenTable alternatives in restaurant management systems are available.
Online reservations can be accepted, and restaurant managers can optimize seating plans using OpenTable, a cloud-based restaurant management technology. All sizes of eateries can use it. Connect and Guest Center are the two modules that make up OpenTable. The Connect module keeps track of reservations and can be set up to remind visitors of deals and specials. When a guest makes a reservation, automatic email and SMS notifications are delivered to them. However, there are OpenTable alternatives with similar features.
The application also records information about visitors, such as seating preferences, special events, and other individual requests. The Guest Center module enables restaurant owners to reproduce the floor plan on their mobile devices through OpenTable. Managers can track the availability of tables and the turnaround time for each visitor. The management of gifts, payments, and private eating are additional services that OpenTable provides. Restaurant gift cards can be sent and received by users of the gift module. Through the payment module, visitors can use their mobile devices to make online payments.
We have listed OpenTable competitors going strong among the restaurant tech apps.
OpenTable Alternatives
1. Resy
Resy vs. OpenTable are head-to-head among the top restaurant management systems available. Resy tops the list of OpenTable alternatives. Many of the functions that you would anticipate from a fully featured table management system are present in Resy. They consist of waitlist management, table management, reservation management, and POS integration. The system is driven by a floor plan that you can modify, and you can use it with your online booking widget to show guests what rooms are available. This will allow your visitors to change or cancel their appointment and confirm any changes, such as letting you know they’ll be late. Additionally, customers can input private information such as food sensitivities, birthdays, and anniversaries. For services like branding, analytics, and personalized message, as well as for brands with many locations, there are three linkages to Resy’s cost.
2. Toast POS
Businesses in the US are given the tools they need by Toast POS to enhance customer service, cut expenses, and increase employee productivity. This program is a well-liked Android POS system that quick-service restaurants, fine dining establishments, coffee shops, bakeries, pizza franchises, breweries, and bars can use. The best feature of Toast POS is its menu management tool, which lets you create menus with groups and sub-groups, configure them differently for online and offline audiences, and set menu prices for particular times, like a happy hour menu. Similarly, you may take orders instantly, automatically notify the waiter when the order is ready, and divide bills and menu items among diners using its restaurant ordering functionality.
3. Yelp Reservation
Yelp Reservation is another OpenTable alternative that provides you with reservation and table management, as you might anticipate. Still, it is a sizable consumer network that aids in drawing customers to your restaurant. In addition to reservation management, server management and waitlist management are all included in the table management functions. You will have to pay $249 a month to access the reservation system alone, but that price already covers setup and cover charges, so you won’t have to pay more. For that cost, you also receive a complimentary iPad that you can use in your restaurant. However, listing your business on the Yelp Connect network will cost you an extra $199 each month.
4. Lightspeed Restaurant
A completely integrated point-of-sale system and OpenTable alternative called Lightspeed Restaurant is intended to enhance several workflows, including restaurant management, employee management, and inventory control. For instance, you can construct and personalize your menu using the software to meet all of your specific needs. To aid clients in choosing what to eat, you might give menu items explanations and high-quality pictures. Additionally, you may utilize the menu to educate servers about the contents of each dish, as well as wine pairings and allergens. The program has many capabilities for managing the personnel. For a transparent and equitable distribution process, tips can be directly entered into the system.
5. Eat App
This OpenTable alternative integrates with a feature-rich table and reservation management system to power your restaurant’s analytics, marketing, and customer feedback. It enables you to maximize your resources to expand your company. You may enhance company operations and increase consumer loyalty with this software. The app has capabilities like automated messaging, analytics, advanced tagging, guest CRM, and shift management, in addition to managing waitlists and reservations. All the features are available through iOS, Android, and iPad apps, or you can go directly to the web and enjoy them. Payments, POS, and phone integrations are some of the extra capabilities they provide.
6. 7Shifts
A flexible employee scheduling tool called 7Shifts was developed to produce efficient schedules and encourage equal job distribution among the service crew. This software, which is well-liked by managers, allows you to create daily agendas for your staff members and specify the amount of time available for each activity. Additionally, it lets you stay on top of their assignments so that everything may be completed during business hours. This lowers the risk of overtime, which increases the efficiency of your operations. Since effective communication is essential in the restaurant business, 7Shifts’ platform now includes a group chat feature. This allows for the timely reporting of orders placed and the preparation status to the relevant parties.
7. Allset
Another excellent OpenTable alternative that can improve your bottom line is Allset. It provides contactless pickup, in-restaurant dining alternatives, and simple POS integration. Additionally, the system provides marketing and promotions to assist you in turning your internet visitors into bookings. Free online ordering, in-person ordering, and payment are among the benefits. Furthermore, none of those requires a monthly cost. Instead, a processing fee of 2.9 percent and an 8 to 12 percent commission (depending on your location) are charged for orders placed through the app. Try it out for free for 30 days to see if it’s the best choice for you.
8. TouchBistro
TouchBistro is an OpenTable alternative and one of the top restaurant management systems available. Quick and full-service restaurants can increase sales and improve customer experience using this iPad POS system. Managing inventory, iPad menus, personnel and scheduling, mobile payment processing, floor planning, and tableside orders can all be done with an iPad. Additionally, the program provides excellent reporting and analytics features. In addition to this, the vendor recently upgraded the platform’s order screen and recently launched a remote menu administration option. When you sign up for the TouchBistro free trial, you can quickly check out these features.
9. The Fork
The Fork is an OpenTable alternative used to boost your company’s revenue. It offers you a personalized page that is viewable on all devices and is accessible in 22 countries. You may quickly display your special offers, and you can join The Fork’s YUMS loyalty program. They also put on festivals to encourage off-peak reservations. The booking management system comes with a digitalized floor plan with a timeline view, multi-user configuration, access to your operation on any device, analytics to monitor your activities, and booking widgets for your website and social media channels. It also includes an electronic reservation diary that centralizes your bookings. You also receive an automated confirmation email and SMS messaging services to reduce no-shows.
10. CAKE
CAKE is another OpenTable alternative. The software provides POS and guest management solutions for businesses of all sizes that offer food and beverages. Serving customers quickly and effectively is the core role of CAKE, contributing to wonderful and satisfying client experiences. The administration of tables, guests, and waitlists, one of CAKE’s key features, helps keep everything in order and the service smooth and effective even during peak times. For clients who would rather avoid long queues, CAKE also offers online purchasing and reservations.
Conclusion
After reading the review of all the websites mentioned above, you must know how important restaurant management websites and apps are. If you’re a restaurant or café owner in search of websites having a similar interface to OpenTable and want to outsource a web designer and app developer, you can reach us at Arturo Digital. Our top-quality web and mobile app development agency is known for its UI/UX-friendly websites, promoting ease for both the brand owner and the customer.
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